FAQ

1. Q: What types of beverages are typically available in vending machines?

A: Vending machines offer a wide range of beverages, including various types of coffee, tea and hot water. The exact selection may vary based on the vending machine model.

2. Q: Can I customize the beverages in a vending machine to suit my preferences?

A: Yes, Our vending machines allow for customization, permitting you to choose your preferred beverage type or flavor. This feature, however, depends on the specific vending machine model.

3. Q: What are the schemes for coffee vending machine solutions for small/large offices?

A: Sales, Self filled operation and Cup basis are schemes available

4. Q: What maintenance is required for a coffee vending machine?

A: Routine maintenance includes restocking products, cleaning, and ensuring that the machine is in good working condition. Vending machine operators typically handle maintenance tasks, and customers can report issues to the provided contact information.

5. Q: Are there discounts or promotions for purchasing beverages from coffee vending machines?

A: Yes, we may offer promotions or loyalty programs. Check for any displayed promotions on the machine or inquire with the vending machine operator for information on available discounts.

6. Q: How can I report a problem with a coffee vending machine or request a refund?

A: Contact the customer support number provided on the vending machine to report issues or request a refund. Providing details about the issue and, if applicable, sharing an unboxing video can expedite the resolution process.

7. Q: What makes MIAT coffee vending machines different from others?

A: Our coffee machines are designed for Indian businesses and households. We focus on durability, easy maintenance, and affordable pricing. Unlike imported machines, our models are built to handle continuous usage while keeping service costs low.

8. Q:Which is the best coffee machine for offices in India?

A:For Large offices, our P2C – CT is ideal.
Serves up to 5-6 cups per minute
Easy one-touch operation
This makes it perfect for workplaces looking for consistency and speed.

For Small offices, our Siriya – CT is ideal.
Serves up to 3-4 cups per minute
Easy one-touch operation
This makes it perfect for workplaces looking for consistency and speed.

9. Q:Do you offer service and maintenance?

A:Yes. We provide AMC (Annual Maintenance Contracts), on-call servicing, and quick spare part availability. Most issues can be resolved within 24–48 hours in major cities.

10. Q:Can I buy coffee machines online?

A:Yes. You can order directly through our website. For bulk or customized orders, please contact us directly.

11. Q:Do you supply coffee beans/powders along with machines?

Yes. We provide a complete solution — Filter coffee powder, Tea dust, Badam mix, Lemon Tea mix, Ginger mix, Hot Chocolate mix and accessories — so you don’t need multiple vendors.

12. Q:Why should I choose MIAT over imported machines?

A:Lower service costs
Faster support in India
Designed for local taste preferences
Spare parts available locally

13. Q:Where can I see your machines in action?

A:You can visit our demo center in Chennai or request a free demo at your office/café.

14. Q:How do I get in touch?

A:📞 Call us at +91 70100 59788
📧 Email us at info@miatcoffeebrew.com
🌐 Visit https://www.miatcoffeebrew.com/

For further inquiries or specific information, please contact our customer support team at Marsai Innovative Automation Technologies, No.134/3B, Krishna Industrial Estate, Mettukuppam, Vanagaram, Near Porur Garden Phase 2, Chennai – 600 095.

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